| Tissea CRM focuses even further than regular CRM on the electronic relationship with customers. Our Customized system is Easy-Handling, Faster and More Flexible than any other CRM !
Customer relationship management is well established as an approach to acquiring customers and then retaining them to develop a higher life-time value for value for each customers. Managing CRM online and integrating it with offline CRM activities introduces new challenges. We need to think about how we can use online tools to have a more dynamic dialogue with the customers, anwsering their questions, understanding their needs, profilling them and then delivering appropriate services and communications.
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Benefits
- Share up-to-date customer infomation, for example customer details or order histories instantly
- Information is held in one place but available to worldwide, even on the move
- Build a detailed profile of customer:
- The customer's prime motivators for buying your product
- Delivery instructions (e.g.: Don't leave at reception, Closed on Tuesday)
- Identify new selling opportunities
- e.g: Policy renewal dates
- Identify key characteristics of top clients find more in prospects database
- Improved productivity by giving you the info that you use and not the info that you don't
- Offer your customers and business partners products and services that are more relevant, more tailored and quicker
- Build stronger and more interactive relationships with your key customers
- Fast deployment: Get to all these fabulous benefits within days rather than months
- Easy to pick-up and learn: Designed with business people in mind
- Our On-Demand option requires zero overhead on your part
- Optimise your communications and direct mail operations and campaigns.
Features
- Automated, Targeted, Tailored and Timed emails (this depends on the system you choose).
- Plan and analyse marketing campaigns (Emails & Newsletter)
- Effectively Manage your customer contacts
- Easily integrates with telephony systems for call centres usage.
- Sales force tools automation
- Customer Support & Service Marketing
- Automated Inventory Management
- Activity Management
- Productivity Add-ons
- Management information reports & digital dashboad (Pictorial tools)
- Product Customisation
- Security Management
APIs and Platforms
- SugarCRM application and API is used on Php CRM applications.
| Operating System and Version | CPU |
Windows 2000/XP
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x86 |
Linux
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x86
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Last Updated ( Tuesday, 29 January 2008 )
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